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Important Notes:
  1. Irreversible Action: Deleting an organization is permanent and cannot be undone. Ensure you have backed up any critical data before proceeding.
  2. Owner’s Role Requirement: Only users with the role of “Owner” have the authority to delete an organization. If you do not possess this role, contact the organization owner to perform this action.
  3. Password Input Required: To prevent accidental deletions, you must input your password to confirm the deletion.
If you find the need to delete your organization, follow the steps below to ensure a smooth process. Deleting an organization is a irreversible action, and it will result in the complete removal of all associated data.
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Delete button on Setting/Organization page

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Steps to Delete Organization:

  1. Navigate to the “Settings” menu in the organization dashboard.
  2. Click on the “Organization” tab.
  3. Locate the “Delete” button.
  4. Confirm your decision by entering your password.

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Data to be Deleted:

Deleting the organization will remove the following types of data:
  • Task: All task-related information including task details and schedules.
  • Route: Information related to vehicles, routing results, and configurations.
  • Flow: Data pertaining to flows and automation processes.
  • Data Source: Data types and sources associated with the organization.
  • Setting: User information, roles, and hub configurations.
  • Billing: Billing information associated with the organization.
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Form delete organization

Upon successful deletion of your organization, an email notification will be sent to both the owner and all associated users within the organization. This notification is to inform you that the organization has been permanently deleted.

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After Deletion

The experience after deleting your organization depends on whether you belong to other organizations:
  • If you have other organizations: You will see a success page with an option to log in and access your other organizations. Your account remains active, and you can continue using MileApp with your remaining organizations.
  • If this was your only organization: You will see a farewell page and be redirected to the MileApp homepage. Your access to MileApp will be revoked until you create or join a new organization.
With the Multi-Organization feature, you can belong to multiple organizations using the same email address. This means deleting one organization doesn’t necessarily mean losing access to MileApp entirely.