> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mile.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Chat Our Support Team

The **Chat Support** feature on [web.mile.app](https://web.mile.app) allows users to quickly get in touch with the support team for assistance. This documentation will guide you through how to access and use the feature.

<div align="center">
  <img src="https://mintcdn.com/mileapp-e5b5ea5a/qGlEsa6P76D8Bh8D/images/support/chat-support.png?fit=max&auto=format&n=qGlEsa6P76D8Bh8D&q=85&s=31b7e7e5be66ad56d874c25a830064dd" alt="Chat Support" width="600" data-path="images/support/chat-support.png" />
</div>

## How to Access Chat Support

1. **Location**: The **Chat Support** icon is located at the top-right corner of the web page, next to the notification and user profile icons.
   * The icon appears as a **speech bubble with a question mark** (see the red-highlighted area in the image above).

2. **Chat Support Options**:
   * When you click the Chat Support icon, a dropdown menu will appear with three options:
     * **Call Support**: Clicking this will allow you to call the support team directly at **+62 878-0878-3630**.
     * **Message on WhatsApp**: Selecting this option will redirect you to WhatsApp, where you can send a message to the support team.
     * **Report an Issue**: Clicking this will open a new tab to a Freshdesk ticket. You can register or sign in to create a ticket.

3. **Additional Support Contact**:
   * If you prefer to contact support via email, you can reach us at [**support@mile.app**](mailto:support@mile.app).