> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mile.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Broadcasting a Message

Broadcasting sends the same message to several field users at once — a shift reminder, a weather warning, a change of pickup point — without opening each conversation one by one. Every recipient receives it as an ordinary chat message and can reply in their own thread.

<Note>
  Required permission:

  * View Chat on Web
</Note>

Recipients receive the message in the MileApp Field app, so their role needs **View Chat on Mobile** — the same permission that lets them chat at all. See [the permission table](/pages/chat/introduction#permission) for how the two chat permissions are split.

## Choosing the Recipients

Tick the checkbox on each conversation row you want to include. The rows are the ones already on screen, so the hub selected in the top bar decides who is available, and the search box narrows the list first if you are looking for specific people. The checkbox at the top of the list selects everyone currently shown, and clears them all again.

<div align="center">
  <img src="https://mintcdn.com/mileapp-e5b5ea5a/-r-T7esRjle_aIbh/images/chat/broadcast-01.png?fit=max&auto=format&n=-r-T7esRjle_aIbh&q=85&s=518d06629b2571369ef2b28e73b8c23e" alt="image" width="600" data-path="images/chat/broadcast-01.png" />
</div>

Ticking a row does not open it — selecting recipients and reading a conversation stay separate actions. The number next to the broadcast button shows how many recipients are selected.

## Sending the Message

Click the broadcast button beside the search box to open the message window, type the message, and click **Send**.

<div align="center">
  <img src="https://mintcdn.com/mileapp-e5b5ea5a/-r-T7esRjle_aIbh/images/chat/broadcast-02.png?fit=max&auto=format&n=-r-T7esRjle_aIbh&q=85&s=d1ed67270fda2189d05edbf7cc14dcfc" alt="image" width="600" data-path="images/chat/broadcast-02.png" />
</div>

Each recipient receives the message in their own conversation, exactly as if it had been typed there — including the push notification for anyone whose app is closed. The conversation list refreshes so the broadcast appears as the newest message on every row it was sent to.

<Note>
  A message is delivered to each recipient separately. If some of them cannot be reached, the confirmation says how many were sent and how many failed, so you can retry for the rest.
</Note>